Dear Customer;
The tour will be conducted in English and Chinese because many Asian customers will join the tour. However, anyone who can understand basic English will be able to enjoy the tour. You will have some meals at Asian food restaurants but not all the meals.
Thank you.
Regards,
Beth Anne
Hello, I would like to book this tour for my daughter and her friend. I have some questions about it:
1. As I read the Customer Agreement I found there $100 chargeback fee. Does that mean I have to pay the $1288 plus $100? Is that per person or by the amount? So how much will be the total amount?
2. I understand you have the right for changes. Can the final price can be higher after that I paid it?
3. As I am a foreigner and my bank card has a certain limit for a day can I pay by bank transfer?
4. The Customer Agreement contains that you send the E-ticket only 2-4 days before the departure. My problem is that they will leave their home two months before that tour. What is the solution in this case?
Thank you, Mrs Huszar
Dear Huszarne Farkas Zsuzsanna,
Chargeback means to claim your money back on a transaction. So if you should conduct a chargeback for unsupported reasons, Tours4Fun can charge the full amount of the original transaction, plus $100 as fees. If there should be more than one transaction, it would be $100 per transaction. So in your example, $1288 + $100 = $1388. After you have made your reservation, should there be a reason to adjust your tour price, we will notify you in advanced.
You may select your payment option as bank wire transfer when proceeding with your tour package booking.
Depending on how far in advanced you make your reservation online, we will try to issue an e-ticket at least 2-3 days before your departure date. If we have all the necessary information to process your reservation, we can possibly issue you an e-ticket immediately.
Thank you for your inquiry. We hope to see your reservation soon.
Regards,
Sally
Customer Service Rep
www.tours4fun.com
How can we know the schedule of flights? Is it possible to reserve for a certain flight? We are planning a visit to the Grand Canyon in late July. Thank you!
Hi Rosa, North Canyon Tour is a very popular helicopter tour. We have departures in the morning and in the afternoon. You may book with comment about your preferred flight time. We will arrange the tour for you according to availablity. We advise you to book early to secure availability. Thank you for your inquiry. Regards, B.A. Customer Servie Team www.tours4fun.com
We plan to join the tour on June 9th 2008. What is the arrival time back to Las Vegas on June 10th 2008. Do we have an option to stay few hours longer in Grand Canyon before leaving for Las Vegas?
On the other hand, do you have other overnight tour package from Las Vegas to Grand Canyon departing on June 9th 2008? They are 4 of us.
Best regards,
Toh CH
Dear Toh CH,
With this tour package it would be a choice of 2 pick-up times from Las Vegas and departure times from Grand Canyon.
a) Day 1 5:45 am departure from the Boulder Terminal to Grand Canyon south airport, with Day 2 7:30 am departure from Grand Canyon south airport to Boulder Terminal.
b) Day 1 6:40 am departure from the Boulder Terminal to Grand Canyon south airport, with Day 2 8:30 am departure from Grand Canyon south airport to Boulder Terminal.
These two buses are the only buses that depart Grand Canyon all day. You will have to take those buses in order to get back to Las Vegas.
As of now, we only have this package that has an overnight in the Grand Canyon.
Thank you for your inquiry,
Regards,
Sally
Customer Service Rep
www.tours4fun.com
1) How can i book the night tour in Las Vegas that u mentioned in previours answer? shall i book when we arrive or we can book with this tour(LASEA-VGC3) together?
2) Pls advice how i can book the tickets for the Show and what do u offer? Shall we book upon arrival or we can book with this tour(LASEA-VGC3) together? thank you
Our tour fee covers complimentary pick-up and drop-off at chosen location, 2-night hotel in Las Vegas, roundtrip ground transportation from Los Angeles to Grand Canyon West Rim, tour guide and driver.
Las Vegas night tour or show is not inlcuded in the tour package fee. You would pay directly to tour guide during the tour if you like to join the optional tour.
Under Package Excludes on tour page, you may get more detailed information from there.
Thanks for your inquiry.
Allen Willson
Customer Service Team
www.tours4fun.com
1)If we want to end this tour in Las Vegas for day 3 and fly for other city, clud u help to arrn a shuttle from hotel to the airport of las Vegas? for 5 persons in total and the flight is in the morning.
2)After we arrive in Las Vegas in Day 1, will u offer a bus tour to view the different hotels like MGM, NewYork New York...etc? Does it for additional charge or it has been included in the package price?
3) Are u able to help us book Lincon Plaza Hotel? What's the room charge for 2 adults for 2 nights (11/04 and 12/04)?
Dear Patty:
Most of the hotels in Las Vegas do provide airport transfer service. But however it is not free. The charge is around $5-$8 per person for the transfer. But even if you would like to take taxi in the morning from hotel to airport, the transportation fee will be around $15 for one way, which is not very expensive.
This tour guide will arrange addtional city night tour for our guests. Normally it runs from 7:00pm--10:30pm. There would be addtional $20--$25 per person extra charge.
Our special rate for Lincoln Plaza Hotel in Los Angeles will be $89 per night for two.
Thanks for your inquiry.
Allen Willson
Customer Service Team
www.tours4fun.com
I have two further questions:
1, if I have an ISIC card, can I get discount?
2, me and my friend would like to take part in your tour but we have two other friends who hesitate on joining us. Is it possible that we book a tour for us (2) but later if they decided to join us, change our booking for 4 person?
Thanks: Zsófi
Dear Customer, sorry that we do not have discount for ISIC card. This tour is very popular from May to Sept. We would suggest you book the tour for four first in order to secure seats. We will offer you that if you friends decide not to join the tour 3 weeks before the tour, no cancellation fee will be applied. This applies to this reservation ONLY. You may copy and paste our offer in comment section of check-out page when you book the tour online. Thank you for your inquiry. -B.A. Customer Service Team www.tousr4fun.com
After that tour I want to join a one day tour in Disneyland from Los Angeles. What can you recommend how I can get from one tour to the other?
Thanks, Zsofi
Please note this tour starts in San Francisco and ends in San Francisco. You would have to fly to Los Angeles to go to Disneyland. Thank you for your inquiry. -B.A. Customer Service Team www.tours4fun.com
Dear Customer:
We back to SFO around 7:30pm--8:00pm on the last day of this tirp. But we suggested you can leave tour on the last of from Las Vegas. We can book the shuttle bus ticket for you from Las Vegas to Los Angeles. The price will be around $30 per person. Depart from LV to LA everyday around 3:00pm.
Please call us or email to us at [email protected] to get more information.
Thank you for your inquiry.
Allen W.
Customer Service Team
www.tours4fun.com